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Tired of neighbors sneaking peeks into your home or wild animals scurrying into your backyard? If so, maybe you’re considering getting a fence around your property.

You’re not the only one. The fence construction industry is growing in the US, with rising service demand expected to increase revenue. In fact, the market is expected to reach $11,687 million by 2025.

Before you hire a fence contractor for the job, you’ll want to make sure they’re qualified. After all, you don’t want to spend money on a new fence only to feel disappointed after the project is done.

Here are the top seven questions you should ask your local fencing contractor before you hire them.

By asking these questions beforehand, you can make sure you’re hiring the best team for the job. Start your search with these seven questions!

1. How Long Has the Company Operated?

Before you hire a fence contractor, make sure to research the company. For example, you’ll want to know about the contractor’s business history.

First, determine how long the company has run and operated under their current name.

You’ll want to find a company with a positive, long-term track record. A brand new business is likely still working out the kinks. Make sure the fencing contractor has spent a lot of time in the industry.

Their hands-on experience will ensure you’re working with the best local contractor around.

Online Reputation

Next, search for the company online by name. Then, search for the fencing contractor by name as well. Look for any suspicious reports or reviews that were posted online.

One or two negative reviews from previous clients isn’t enough to completely discount a company. Numerous negative reviews, however, indicates you should look at other fencing contractors. Look for reviews that mention the contractor did a great job and provided excellent customer service.

You can use review sites such as AngiesList.com or USFenceGuide.com to check for reviews. Don’t forget to check the company’s Google My Business listing as well. Checking the fencing company’s website might lead you to only positive reviews, since the company chooses which reviews to display on their site.

While you’re online, make sure to check the company’s BBB accreditation. Are they a member of the American Fence Association (AFA)?

These professional and corporate affiliations indicate the company is committed to providing excellent customer service.

Look for a BBB member with an A rating or higher.

2. Are You Licensed to Operate in the State?

Next, make sure the fence contractor is licensed to operate in the state you live in.

Choosing to work with a fencing contractor who isn’t licensed will put you at risk. For example, you might get left responsible for their shoddy work. If any accidents or injuries occur on your property, you’re held liable as well.

Make sure you don’t agree to pay in cash. This could indicate the contractor isn’t trustworthy. Otherwise, you could have a difficult time protecting yourself from disputes or duplicate charges.

Make sure you make payments to the business, not an individual, to ensure you’re on their books.

3. Are You Insured?

Speaking of liability, you also want to make sure the contractor has general liability and workers’ compensation insurance.

General liability insurance will protect your property if the contractor or their employees cause damages. The fencing contractor’s insurance should cover the costs. Workers’ compensation insurance will protect you if an employee is injured while working on your property.

Make sure these policies are both up-to-date. Consider requesting copies for your records.

4. Will You Pull Permits?

Ask any fencing contractors you interview about their permitting process. You should also verify which local permits you’ll need for the job. Your city or county website should offer resources to help you during renovation and construction projects.

Ask if the fencing contractor’s company will pull these permits for you.

5. Will You Contact My Utility Company?

A professional fence contractor should contact your local utility company. This will allow them to locate and mark any underground gas, water, and power lines before building your fence.

This service is usually provided for free through your utility providers.

A professional fencing contractor will also ask for a copy of your survey records. They can use these records to verify where your property lines are. If you don’t have these records, contact a surveyor or title company.

Make sure the plans for your fence don’t encroach on a neighbor’s property or public right-of-way properties.

Contacting your surveyor and/or utility companies will provide you with the information you need. That way, you can protect your property and cover any contractor’s liability.

6. What Kind of Warranty Do You Offer?

An invisible fence could cost you between $1,000 to $3,000, depending on the size of your yard. A wood-based fence, on the other hand, could cost between $2,500 and $20,000.

Before you sign a contract and pay up, make sure to ask the fence contractor about their company’s warranty.

After all, you don’t want to pay that much, only to need repairs a few weeks later.

Determine when payment is required and whether they will accept payment-in-full after the project is complete. Some contractors require you to pay a deposit before the project begins. Others will negotiate a payment schedule with you beforehand.

First, make sure that you’re clear on the payment terms before work begins. Get these terms in writing.

Next, make sure you’re satisfied with the job before rendering the final payment.

This will help you avoid a potential scam.

Most fencing contractors offer a two- to five-year warranty for the installation. Some warranties depend on the type of fencing materials you use. Make sure the warranty information is included in your contract.

7. What’s the Timeline?

Before the project begins, make sure you understand the timeline. How long will the project take? When can they get started?

Make sure the contract stimulates the project start and end dates.

You can also ask how long the quote will last. Some companies give you an estimate and two to three months to decide if you want to start based on that quote.

Fence in the Right Talent: 7 Questions to Ask Your Local Fence Contractor Before Hiring Them

When it comes to hiring a contractor for any job on your property, you want to make sure to hire the best. By asking your local fence contractor these five questions, you’ll have the peace of mind you’re hiring the right team for the job!

Eager to start your next project? Contact our fencing contractors today for a free estimate!

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19 Comments

  1. Thank you for telling me that I need to understand the timeline first that will be provided by my chosen contractor before hiring them. We’re thinking of building a fence around the commercial property we purchased earlier this year but we’re not sure yet about the local rules and regulations that we should abide by when it comes to installing fences. It might be a good idea to hire local contractors since they are more knowledgeable about what should be followed in our area.

  2. This is great. I wish I would have read this article when we had our fence installed. We had no idea about permits or timelines or anything. Fortunately my dad is a trades guy and he was able to put our blueprints together for the permit process. These are excellent points!

  3. I loved that you mentioned you need to consider a contractor’s reputation to choose them for your fence project. My husband and I are thinking about how to choose the right fence material for our house, and we are looking for advice. I will let him know about your recommendations to choose the right fence contractor.

  4. I got a german shepherd puppy about two weeks ago, and I want him to have tons of space to run around and play in my backyard. This means that I need to get a fence for my backyard so that I can have peace of mind that he is safe outside when I’m not there. You make a very interesting point that I should get the terms of the payment and warranty for the fence in writing before hiring a fencing contractor.

  5. I appreciate that this post mentioned that it is important for us to check the online reputation of a fencing company before hiring them. It makes sense for us to do so as it will give us an idea of how they fare amongst their clients. My mom would like to have her house fenced, so I will remind her to check the online reviews and ratings.

  6. Thanks for the tip to request copies of the fence contractor’s insurance coverage so we can keep them with our records. My husband and I have let the chain link fence in the back of our property get in pretty bad shape, so our goal is to have it repaired by the end of summer. I appreciate you sharing this advice so I can feel confident as we start working with a fence repair service!

  7. I have been considering getting a new fence installed around my fence this October. Thanks for explaining that I will need to consider what type of timeline I have. It would be great to have the fence installed before it snows.

  8. I agree with you that home and commercial property owners must consider hiring a fence contractor that is experienced and has a long track record. You’re also right about the importance of verifying whether the prospective company is licensed by the state because if not, the owners will be responsible for the payment, just in case of damage. Well, if I’d be given a chance to have my own factory someday, I’ll make sure to hire a reputable contractor that will be able to install a chain-link fence in it.

  9. Thank you for giving us a direct and straight to the point answer! It greatly helped in clearing our confusion.

  10. Thank you for mentioning that it is important to choose an experienced contractor. I do agree experience is important. I will remember your advice for when I hire a contractor.

  11. It’s good to know that you should research the company’s history before hiring them. My mom was telling me last night about how she and my dad want to get fencing installed in the backyard of their new home in a couple of weeks, and they want to make sure that they can find the right service to help them. I’ll make sure to pass this information along to them so that they can know what to look for when searching for a fencing contractor.

  12. As you mentioned, it is a good idea to check out the companies online reputation to find out how their previous clients felt about the work that was done. We recently moved into a new home, and now need to have a fence put up in the backyard. I will have to go online to find the best fence contractor for us.

  13. Great Post! yes one thing to always do is ask for the most recent customers and use them as a reference. I they did a good job the customer will be happy to share their fencing experience. Thanks!

  14. My brother and his wife are looking for advice to hire a fence contractor, and I want to help them. I appreciate that you recommend making sure you know what type of warranty will the fencing contractor offer. I will make sure that he knows what you said about knowing the company´s warranty before signing a contract.

  15. I appreciate the advice of looking up a fencing company and the individual contractor. I wouldn’t want to hire a company that has bad reviews let alone a contractor from there that has bad ones as well. I’ll look for a good company that hires decent employees so I can trust them all.

  16. My husband and I want to remodel the house’s fence we just moved in, and we are looking for advice. like that you recommend we should make sure they are licensed to operate in the state, as well as checking their online reputation. I will definitely make sure that we find a contractor that meets all the quality requirements you talked about.

  17. I’m planning to have a fence installed in my backyard because this will help protect my dog from crossing the street. Well, you made a pretty good point about the importance of asking the prospective company regarding the years that they have allotted in this type of industry. You’re also right that it would be best to check online reviews and business listings.

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